(Click on a question to see the answer)
- How do I protect my computer from electrical surges or brownouts?
For desktop computers we recommend they be connected to a UPS (Uninterruptible Power Supply). The UPS provides surge protection, power conditioning, and contains a battery to keep your computer running through a brownout or for a short period of time in the event of a loss of power at your home or business. They can be connected to your computer via USB and if power is lost they can automatically shutdown your computer.
For laptops we recommend a surge suppressor to protect your battery charger and battery from surge and unconditioned power.
- How much Memory (RAM) should my computer have?
For an existing computer with Windows 7/8/8.1 we recommend a minimum of 4GB of RAM with 8GB being optimal for most users. Gamers’ and users working extensively with video or photo programs should consider additional RAM (16GB to 32GB). When purchasing a new system you should look for a minimum of 4GB of RAM with 8GB being preferable.
- Can I upgrade to Windows 10?
Starting July 29, 2015 Microsoft is offering a free upgrade to Windows 10 for anyone currently running a genuine version of Windows 7, 8, or 8.1 (If you currently running Windows Vista it would be advisable to purchase a new Windows 10 system). The notice to upgrade icon will appear in your lower right task bar. Click it and follow the instructions to reserve and install your upgrade. The upgrade process is fairly straightforward but if you are running any specialized hardware (i.e. mirrored hard drives, dual-boot system, older motherboard with an Nvidia chipset) the upgrade may not work.
Contact Us if you have questions on upgrading your system.
- Do computers need to be cleaned?
We recommend that you periodically vacuum the exterior of your computer. This will help prevent internal dust build-up which can lead to problems with performance. Prior to vacuuming the exterior you should turn the computer off.
If your current computer (desktop or laptop) has gotten slow it may be time for a cleaning.
“Computers are like vacuum cleaners without the bag,” the fans draw in dust and dirt along with cooler air. This dust and dirt coats the inside of the computer which makes the computer run hotter which can lead to component failures.
We can clean the interior of your desktop or laptop and remove the dust build-up which will help to prevent your components from failing due to heat build-up.
- Where do you recommend we purchase computer equipment?
- What type of processor should I look for in a new computer?
We recommend you purchase a desktop, laptop or all-in-one that has a 5th or 6th Generation Intel® Core™ i5, or i7 Processor. Intel has a web application to help you choose the right processor.