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Drop Off Service

You bring your equipment to us for service. Click the map for directions.


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Policies:

  • Call First – Please call first so we can ensure someone is available to receive your equipment.
  • Labor Rate – Labor is billed at $105/hour with a minimum charge of $52.50 which covers the first 30 minutes. After the initial 30 minutes labor is billed in 15 minute increments ($26.25/increment).
    We will provide an initial estimate when you drop the equipment off. If we find additional hardware/software problems we will contact you to discuss the additional cost. In no case will we recommend a repair to equipment where it would be more economical to replace it.
  • Parts – We use new name brand parts. We source parts from Micro Center and Amazon. All parts are provided at cost. Virginia Sales tax is charged on hardware but not on labor.
  • Payment – Payment is due when the equipment is picked up. We accept cash, checks, debit cards, and credit cards.