Remote Assistance Service

We use Citrix’s GoToAssist Express to remotely connect to your computer to diagnose and fix:

  • software problems
  • remove viruses, malware, and spyware
  • perform computer tune-ups
  • printer issues

Policies:

  • Rate – Labor is billed at $75/hour with a minimum charge of $50 which covers the first 40 minutes. After the initial 40 minutes labor is billed in 1 minute increments ($1.25/min).
  • Payment – Existing customers will be billed for services. New customers can pay by debit or credit card through the below link to our online billing service provided by PayPal.